Return & Refund Policy
Welcome to https://theaaina.digital/
At The.Aaina Digital, we provide digital marketing, branding, SEO, website development, and related digital services. Please read our Return & Refund Policy carefully before purchasing any service from our website.
No Returns
Since our services are digital and customized according to client requirements, we do not accept returns once a project, consultation, campaign, or digital service has been initiated or delivered.
No Exchanges
We do not offer exchanges for any services, packages, subscriptions, digital products, or custom solutions purchased through our website.
Refund Eligibility
All payments made to The.Aaina Digital are non-refundable. Once payment is completed, no refund requests will be accepted under any circumstances, including but not limited to:
- Change of mind
- Business closure
- Delay caused by incomplete client information
- Dissatisfaction after work has started
- Partial usage of services
- Marketing performance expectations
However, if there is a technical billing issue or duplicate transaction, clients may contact us for review.
Service Cancellation
Clients may request cancellation before the project or service begins. Once work has started, the order cannot be canceled and no refund will be provided.
Client Responsibility
Clients are responsible for providing accurate project details, content, credentials, approvals, and feedback on time. Delays caused by missing information from the client side will not qualify for refunds.
Contact Information
If you have any questions regarding this policy, please contact us through our official website:
By using our services, you agree to this Return & Refund Policy.